Condition: Used

Please contact us for a shipping quote PRIOR to ordering.
In good working condition, tested. Pictures of actual product. Supplied with pictured accessories only. Refer to image number 2 for specifications.

The VIA Freeze range of controlled-rate freezers are liquid nitrogen-free. They combine customizable freezing profiles, electronic control systems, and a conduction cooling method to optimize GMP-compliant cryopreservation.

• Controlled cooling. Maintain cell function and viability with therapy-specific freeze profiles and precise temperature control.
• Consistent quality. Remove heat evenly from all samples thanks to conduction cooling. Standardize by reliably delivering profiles between networked units.
• Clean room compatibility. Streamline manufacturing processes. Eliminate risks and infrastructure costs associated with liquid nitrogen.
• Supports cGMP-compliant cryopreservation. Ready to integrate with cGMP process validation procedures. Controls designed to meet 21 CFR Part 11 regulations.
• Versatility. Increase productivity without changing processes between VIA Freeze models. Options for 24–192 cryogenic vials, cryobags up to 250 mL, and straws.
• Manufacturing automation. Incorporate freezing processes and profile run data into a complete digital batch record within Chronicle software. Monitor processes.

Shipping & Returns Policy

Shipping Policy

• Processing Time: Orders are typically processed and dispatched within 1 business day.
• Shipping Methods: We offer Expedited Shipping to all destinations using UPS/DHL/Fedex/Royal Mail and other reputable carriers.
• Shipping Times: Mainland UK: 1-2 Business Days / Mainland Europe and USA: 2-3 Business Days / Rest of the World 5-7 Business Days.
• Shipping Costs: These are calculated at checkout based on the shipping method, destination and package dimensions.
• CUSTOMS AND TAXES: It is YOUR responsibility to liaise with customs in your country and ensure your package is cleared and any taxes are paid.
• Shipping Destinations: We ship worldwide.
• Tracking: Once your order is shipped, we will provide you with a tracking number via email.
• Insurance: All shipments are insured. In case of damage, please contact us via email within 48 hours of receiving the product with photographic evidence, please also ensure a report is logged with the delivery driver.

Returns Policy

• Return Period: In the event of an item being received which is 'not as specified', you can return your purchase within 14 days of delivery.
• Condition of Items: Items must be returned unused and in their original packaging.
• Return Method: All returns must be notified in writing to hello@ttinstruments.com, the email should accompany the order number, date and reason for return and must be within 14 days of delivery.
• Restocking Fees: A restocking fee of up-to 20% is applicable for items returned for any reason other than 'not as specified'.
• Refund Method: Refunds are processed to the original method of payment within 5 business days of receiving the return.
• Exchanges: We do not offer exchanges. It will either be a replacement or a refund.
• Return Shipping Costs: Return shipping costs will be borne by the customer unless the item is 'not as specified', in this case we will arrange for the return by way of a prepaid shipping label.